Getting someone to change their mind, especially when they feel strongly about something, is never easy. If you go straight in, and especially if you let your strong feelings on the topic get the better of you, the chances are…
Why You Can’t Change People’s Minds With Facts
The UK’s recent referendum on European Union membership seems to have exposed deep fault lines in British society, if the strength of feeling shown in arguments on social media is anything to go by. I’ve certainly seen the normal rules of…
What Appreciative Inquiry Can Learn From NLP: How To Be A Better Appreciative Interviewer
Recently I was interviewed by Robyn Stratton-Berkessel for her ‘Positivity Strategist’ podcast about the relationship between Appreciative Inquiry and NLP. During the conversation a couple of connections occurred to me that I hadn’t thought of before. Firstly, let’s look at…
Emotional states affect the impact of messages
Some research from Dr Robert Cialdini’s excellent Inside Influence Report for May 09 suggests that the emotional state of an audience affects how receptive they are to particular kinds of messages. To save on processing effort and stave off information…