Practical Coaching With Appreciative Inquiry Book – References and Resources

Links to research evidence, books, and further resources mentioned in the Practical Coaching With Appreciative Inquiry book

Introduction

You can see the 100-item Clean Sweep Program form in The Clean Sweep Program Leaders Guide by Thomas Leonard (downloadable PDF from New Leaf Systems)

Christoph Flückiger and Martin Grosse, Focusing the therapist’s attention on the patient’s strengths: a preliminary study to foster a mechanism of change in outpatient psychotherapy (PDF download)

Richard Boyatzis and Anthony Jack, The neuroscience of coaching. Consulting Psychology Journal Practice and Research 70(1):11-27 · March 2018

What Do We Mean When We Talk About Coaching?

Open textured concepts: Joost Jacob Vecht, Open Texture Clarified, Inquiry: An Interdisciplinary Journal of Philosophy Volume 66, 2023 – Issue 6

The ‘Fixing Reflex’ (formerly known as the ‘Righting Reflex’ in Motivational Interviewing) – video by Roksana Anning

The ‘Critical Parent’ ego state subcategory – explained in this very quick overview of Transactional Analysis concepts

Advocacy vs learning

Behavioural reinforcement – from Wikipedia. If you’re interested in this method (widely used in animal training), Karen Pryor’s book Don’t Shoot the Dog!: The New Art of Teaching and Training is very readable.

David Clutterbuck on advice-giving in coaching: What is the difference between coaching and mentoring?

Values affirmation – a lot of the research is summarised in this short article from Northeastern University: The Power of Affirming One’s Values

An Appreciative Approach to Coaching

NLP (Neuro-Linguistic Programming) – my own Practical NLP website and podcast is a good place to start

Solution-focused practice: there are a lot of good resources about solution focus on the BRIEF Centre for Solution Focused Practice website

David Cooperrider’s doctoral thesis, Appreciative inquiry: Toward a methodology for understanding and enhancing organizational innovation

Why We Assume That Something Is Working For Every Client

The Neuroscience of Coaching

The Brain’s Built-in Negative Bias

Daniel Kahneman, Thinking, Fast and Slow

Negative Information Weighs More Heavily on the Brain
Ito, T. A., Larsen, J. T., Smith, N. K., & Cacioppo, J. T. (1998). Negative information weighs more heavily on the brain: The negativity bias in evaluative categorizations. Journal of Personality and Social Psychology, 75(4), 887–900.

Negative Bias In Decision Making (Kahnemann and Tversky’s Prospect Theory)

We believe bad news more
Baumeister, Roy F.; Finkenauer, Catrin; Vohs, Kathleen D. (2001). “Bad is stronger than good” (PDF). Review of General Psychology5 (4): 323–370.

More weight given to risks than opportunities in decision-making:
Ledgerwood, A., & Boydstun, A. E. (2013, March 25). Sticky Prospects: Loss Frames Are Cognitively Stickier Than Gain FramesJournal of Experimental Psychology: General.

Negatives outweigh positives in forming an impression of a person: multiple studies

Links to more negative bias research and examples here: Why Your Brain Is Hardwired For Negativity, And What You Can Do About It

Two Opposing Networks in the Brain

Alice Isen’s experiment that enhanced physician’s clinical reasoning by giving them candy, described in Barbara Fredrickson’s article The Value of Positive Emotions

‘Coaching for compliance’ vs ‘coaching with compassion’: Richard Boyatzis and Anthony Jack, The neuroscience of coaching. Consulting Psychology Journal Practice and Research 70(1):11-27 · March 2018

Richard Boyatzis, Melvin L. Smith, and Ellen Van Oosten, Helping People Change: Coaching with Compassion for Lifelong Learning and Growth

Emotional state influences memory: State-dependent memory (Wikipedia entry)

Self-efficacy (Wikipedia entry)

Emotional states affect self-efficacy (1): Wu-jing He, Wan-chi Wong, Affective state contributes to creative self-efficacy: Evidence from an experimental study of emotion induction, Thinking Skills and Creativity Volume 45, September 2022, 101061

Emotional states affect self-efficacy (2): Irena Burić, Ana Slišković, Izabela Sorić, Teachers’ Emotions and Self-Efficacy: A Test of Reciprocal Relations, Frontiers in Psychology, Volume 11, 2020

Five Principles of Appreciative Inquiry (and what they mean in practice for coaching)

The Constructionist Principle

Social Constructionism: an academic explanation here, and my own non-academic overview of it (video and transcript) here

Cognitive Behavioural Therapy (from Wikipedia)

The ‘NLP Communication Model’

You’re influenced by more than just the 5 people you surround yourself with (research)

“We live in worlds our questions create” – David Cooperrider, quoted in Michelle McQuaid’s article Can We Create a Flourishing World? (the quote apparently comes from a podcast interview, but the link to it in the article no longer works).

The Anticipatory Principle

The ‘Law of Attraction’ – my own take on it, anyway

SMART goals (from Wikipedia)

Martin Seligman et. al., Navigating Into the Future or Driven by the Past (Perspectives on Psychological Science 8(2) 119–141) (PDF download)

Feeling good improves our cognitive capabilities: Barbara Fredrickson’s article The Value of Positive Emotions

The Poetic Principle

Confirmation bias – with an idea for how to reduce it

The Positive Principle

VUCA – from Wikipedia

Positive emotions improve our cognitive capabilities, Alice Isen’s experiment improving the clinical reasoning of physicians by giving them candy, and Barbara Fredrickson’s ‘article ‘Broaden and Build’ theory The Value of Positive Emotions

‘Toxic Positivity’

The Simultaneity Principle

David Cooperrider and Diana Whitney, Appreciative Inquiry: A Positive Revolution in Change

Three ‘Emergent’ Principles of Appreciative Inquiry (and how they work in coaching)

The Wholeness Principle

‘Serial incongruity’, along with other forms of incongruity or ‘incongruence’

State dependent memory – from Wikipedia

The Enactment Principle

Robert Cialdini’s Consistency Principle

The Free Choice Principle

ICF Core Competencies – old list (2021) and current list (2025)

The ‘5-D Format’

SMART goals (from Wikipedia)

The Definition Stage

The Discovery Stage

Values (and how to clarify them)

The Dream Stage

The Miracle Question by Steve de Shazer (PDF download)

Presuppositions in language

The Design Stage

What Happens in the Design Stage?

Mind Mapping (from Wikipedia)

Edward de Bono’s Six Thinking Hats

A Structured Idea-Generation Technique: the ‘Disney Strategy for Creativity’

In-depth explanation about the Disney Strategy and its origins by Robert Dilts and Judith DeLozier, from the Encyclopedia of Systemic Neuro-Linguistic Programming and NLP New Coding

The ‘inner critic’ (and how to disarm it)

Neuro-Linguistic Programming (NLP) – my own ‘Practical NLP’ website and podcast is a good place to start

Robert Dilts’ website

Practical Appreciative Inquiry facilitator training with Andy Smith

Robert Dilts and Judith DeLozier, Encyclopedia of Systemic Neuro-Linguistic Programming and NLP New Coding

The Delivery Stage

‘Congruence’ – an explanation from an NLP point of view, and in the context of leadership

If the Client Doesn’t Know Where to Start

Inertia – some thoughts about overcoming it

Jonathan Altfeld’s ‘Genius Mapping’

How to Help Your Client Evaluate Their Chosen Actions

Research on ‘If-Then’ rules – Peter M. Gollwitzer and Paschal Sheeran, Implementation Intentions and Goal Achievement: A Meta-Analysis of Effects and Processes (December 2006), Advances in Experimental Social Psychology 38(6)

Other Useful Tools for Appreciative Coaching

‘Problem to Opportunity’ Exercise

The original ‘Problem to Opportunity’ exercise by Mac Odell (PDF download)

Tree vector illustration from pixabay.com

Coaching With the ‘Experience Cube’

‘Toxic Positivity’

‘Reality Tunnel’ – from Wikipedia

Gervase Bushe’s website – which has many useful articles on Appreciative Inquiry, Generative Leadership, and Dialogic Organisational Development

‘Mental maps’ and confirmation bias

Can observations be unconscious? It turns out they can, sometimes; see for example this Science Direct article on unconscious perception, or the neurological phenomenon of ‘blindsight’ (Wikipedia article)

‘Meta Model’ questions (from NLP)

Three downsides of the question ‘Why?’

No scientific consensus on a definition of emotion – various definitions from the Wikipedia page on ‘Emotion’

Without emotion, we can’t establish priorities and so can’t make decisions

Feelings also give us information – emotions as messages

State dependent memory – from Wikipedia

Reference experiences strengthen our beliefs and self-image

Emotional baggage – this article looks at different methods of dealing with it

The disadvantages of believing in a simple cause and effect relationship between events and how you feel

‘Towards’ vs ‘Away-from’ motivation

‘Logical Levels of Change’

Robert Dilts on Logical Levels

Values affirmation – a lot of the research is summarised in this short article from Northeastern University: The Power of Affirming One’s Values

Preparing for Situations With the EQ Framework

An EI-based Theory of Performance: Daniel Goleman’s article explaining the ESCI model

Self-help methods to change emotional states

Naive realism (from Wikipedia)

Chuck Wolfe (LinkedIn profile)

The Mayer-Salovey-Caruso MSCEIT model of emotional intelligence

Scaling Questions: a Summary

I first came across scaling questions in Words Were Originally Magic by Steve de Shazer.

I also learned a lot about scaling from The Solutions Focus: Transforming change for coaches, leaders and consultants by Paul Z Jackson and Mark McKergow

There are some good resources about scaling questions on the BRIEF Centre for Solution Focused Practice website

The celebrated ‘one louder’ scene from This is Spinal Tap

What Next?

Listen and subscribe to the Positive Change Methods Podcast

The Positive Change Methods communities on Facebook and LinkedIn

My Appreciative Inquiry book recommendations

A list of Appreciative Inquiry resources

Subscribe to the Coaching Leaders Secrets newsletter

Take the Practical Appreciative Inquiry facilitator training

Or the self-paced version of the training

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