Another fine article on Positive Deviance and Solution Focus (two approaches that are closely related to Appreciative Inquiry), this time from Fast Company magazine. The article is an extract from a new book, Switch: How To Change Things When Change Is Hard by Chip Heath and Dan Heath. On this evidence, the book is well worth buying.
- The role of emotion in decision-making
- “Selling” Appreciative Inquiry to skeptics in your organisation