How to prepare yourself for any work conversation, even the difficult ones Here’s a very useful little nugget I picked up from a recent episode of the Rebel HR podcast, where the guests were Jackie Stavros and Cheri Torres, authors…
What Appreciative Inquiry Can Learn From NLP: How To Be A Better Appreciative Interviewer
Recently I was interviewed by Robyn Stratton-Berkessel for her ‘Positivity Strategist’ podcast about the relationship between Appreciative Inquiry and NLP. During the conversation a couple of connections occurred to me that I hadn’t thought of before. Firstly, let’s look at…
Principles for Delivering Emotionally Intelligent Feedback
Sometimes, when a tough issue needs to be resolved, you have to confront a colleague with your perspective on the consequences of their behaviour. Many managers shy away from doing this, for various reasons: being uncomfortable with confrontation, not wishing…