Recently I was interviewed by Robyn Stratton-Berkessel for her ‘Positivity Strategist’ podcast about the relationship between Appreciative Inquiry and NLP. During the conversation a couple of connections occurred to me that I hadn’t thought of before. Firstly, let’s look at…
Tips For Sharpening Your Rapport Skills
Following on from previous articles about rapport and how to improve it, here are some ways you can develop your sensory acuity and rapport skills. Remember, it’s one thing to read about NLP and to know about it intellectually, quite…
Principles for Delivering Emotionally Intelligent Feedback
Sometimes, when a tough issue needs to be resolved, you have to confront a colleague with your perspective on the consequences of their behaviour. Many managers shy away from doing this, for various reasons: being uncomfortable with confrontation, not wishing…