Recently I had a ‘Core Process‘ session with Nick Heap, which was interesting, inspiring, and I’m still thinking about it. This article aims to say about about what Core Process is, its parallels with Appreciative Inquiry and other approaches, and…
The Unsent Letter or Lincoln Letter – What Writing One Can Do for You and How to Avoid the Pitfalls
If you’re feeling angry or upset with someone, you may have seen the advice ‘write a letter to them expressing how you feel, but don’t send it’. Apparently (I found out when I was researching it), there isn’t one single…
Practical Appreciative Inquiry: Are Your Conversations Above Or Below The Line?
How to prepare yourself for any work conversation, even the difficult ones Here’s a very useful little nugget I picked up from a recent episode of the Rebel HR podcast, where the guests were Jackie Stavros and Cheri Torres, authors…
Social Silences: What Isn’t Being Talked About In Your Organisation?
This week I listened to a fascinating podcast interview with author and journalist Gillian Tett about her new book Anthro-Vision: A New Way to See in Business and Life. The book is about what we can learn if we take…
Four Essential Questions For Coaching Yourself Or Others
Why some coaching questions can do more harm than good Coaching, if we follow Sir John Whitmore’s definition that it’s “helping people to learn rather than teaching them”, is about asking questions to help the ‘coachee’ find their own answers and…
How To Get People To Change Their Minds
Getting someone to change their mind, especially when they feel strongly about something, is never easy. If you go straight in, and especially if you let your strong feelings on the topic get the better of you, the chances are…
Recent Evidence-Backed Insights On How Not To Come Across As A Jerk – And What’s Behind Them
A recent paper reported in the very useful BPS Research Digest blog suggests that people often make a bad impression because they indulge in counter-productive tactics for trying to make themselves look better. The paper, “Impression mismanagement: People as inept…
Why You Need To Put More Effort Into Empathy As A Leader
Or, How Power Turns You Into A Jerk – And How To Guard Against It The higher up the management ladder you get, the less you care about or even notice how other people feel. Most of us don’t have to…
How To Increase Your Emotional Intelligence 3: Get In Touch With Your Emotions
You probably read about the psychology study last year that asked people to sit alone with their thoughts, with no distractions, for just fifteen minutes. Surprisingly, many of the test subjects (67% of the men and 25% of the women)…
How To Increase Your Emotional Intelligence 1: Own Your Emotions
The biggest block to emotional self-awareness – and how to get through it Self-awareness is the cornerstone of emotional intelligence. Here’s why: if you are not aware of your own emotions, you will have trouble regulating them because you won’t…