Why listening beats giving advice, and what coaches and managers can learn from Motivational Interviewing Recently I came across an engaging short video by Roksana Anning on the ‘Righting Reflex’. The term was new to me, but the idea resonated…
The Best Appreciative Inquiry Resources On The Web – March 2022 Round-Up
A new Practical Appreciative Inquiry online training starts soon – click here to get the details and how to book Here are some of the best Appreciative Inquiry articles and podcasts I’ve come across in the last month or so Strategic…
Are You A Leader? Here’s The Most Important Thing You Can Do To Combat Anxiety In Uncertain Times
Here’s the most effective way you can reduce speculation and combat anxiety in your team during the coronavirus pandemic.
How To Make Sure Training Actually Transfers To The Workplace: What Research Tells Us
Since the 1950s there’s been a perception that most of the money spent on training is wasted, because it either fails to transfer back into the workplace, or fades away over time. Most studies of training transfer suggest a transfer…
An Easy Format For Giving Positive Feedback
Following on from the last post on Why It’s Better, And More Accurate, To Give Positive Feedback, here’s a format for doing just that. We’re more used to giving details about what people did wrong. When people do things right, the…
Why It’s Better, And More Accurate, To Give Positive Feedback
Objective appraisal is impossible Although feedback is famously “the breakfast of champions”, nobody likes getting negative feedback. Now a new book, Nine Lies About Work: A Freethinking Leader’s Guide to the Real World, by management researcher Marcus Buckingham and SVP…
Why You Need To Put More Effort Into Empathy As A Leader
Or, How Power Turns You Into A Jerk – And How To Guard Against It The higher up the management ladder you get, the less you care about or even notice how other people feel. Most of us don’t have to…
The 5 Biggest Email Mistakes Executives Make – And How To Avoid Them
Email as a way of communicating has certain ‘traps’ baked into it, which can obscure your message, mess up your working relationships, or if you’re really unlucky even end your career. These pitfalls are easy to avoid – and yet…
How To Use Surprise To Reduce Confirmation Bias
‘Confirmation Bias’ is when our minds filter what we perceive of the world around us, amplifying evidence that fits our existing beliefs and playing down or ignoring altogether any information that challenges them. Confirmation bias is inevitable – there’s so…
What Research Says About How To Give Feedback
I came across a useful short article in the New York Times by Alina Tugend summarising research into the effects of ‘bad’ events (setbacks, losses, criticism) versus ‘good’ events (progress, gains, praise): Praise Is Fleeting, but Brickbats We Recall. This is…