What makes the difference between the average performers and the stars in your team? More than any other factor, it’s emotional intelligence. This new book tells you how to hire emotionally intelligent people – without blowing your budget on expensive…
Here’s an intriguing animation of psychiatrist Iain McGilchrist talking about the two hemispheres of the brain and summarising the ideas in his book The Master And His Emissary: The Divided Brain and the Making of the Western World. The video packs…
There’s a wealth of research showing that most people give more attention to threats than opportunities, for example: Negative experiences are remembered in more detail than positive ones Our attitudes are influenced more heavily by bad news than good news…
A recent paper reported in the very useful BPS Research Digest blog suggests that people often make a bad impression because they indulge in counter-productive tactics for trying to make themselves look better. The paper, “Impression mismanagement: People as inept…
In The 7 Habits Of Highly Effective People, Stephen Covey suggests that you have an “emotional bank account” with your team members. Any time you listen to them, offer them support, acknowledge them or ask for their ideas, you make…
A useful reminder in this short interview with Daniel Goleman of why Emotional Intelligence is vital for good leadership. Also, why the most important strengths of emotional intelligence may not be the most visible ones, and why Self-Awareness is the most…
One of the most useful methods to help you hire emotionally intelligent people is ‘Behavioural Event Interviewing’. Here’s how to use this method, with some tips to get the best from it. What Is Behavioural Event Interviewing? In Behavioural Event…
1. Put the candidate at their ease Job interviews have traditionally excelled at assessing one aspect of emotional intelligence: self-management. Many candidates find interviews somewhat stressful, and there is a whole battery of ‘Stress Interview’ tactics that you could use…
What Is Emotional Intelligence And Why Is It Important To Hire For It? If you take a moment to think of the best leader you have worked with, and contrast them with the worst boss you’ve ever had, you will…
Or, How Power Turns You Into A Jerk – And How To Guard Against It The higher up the management ladder you get, the less you care about or even notice how other people feel. Most of us don’t have to…
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