How to prepare yourself for any work conversation, even the difficult ones Here’s a very useful little nugget I picked up from a recent episode of the Rebel HR podcast, where the guests were Jackie Stavros and Cheri Torres, authors…
What Most Leaders Are Getting Wrong About Empathy, And Why That’s Dangerous In Times Of Change: Part 1
The number one problem problem stopping managers from acting effectively in times of change is – empathy! No, hear us out… That sub-heading sounds like a ‘Randian’ or even sociopathic call to not care about others. It really isn’t, and…
Want To Hire Emotionally Intelligent People For Your Team? My New Book Will Help
What makes the difference between the average performers and the stars in your team? More than any other factor, it’s emotional intelligence. This new book tells you how to hire emotionally intelligent people – without blowing your budget on expensive…
Why You Shouldn’t Waste Your Money Sending Your Jerk Executive On An Emotional Intelligence Course
Anyone who runs emotional intelligence training courses for managers will recognise the type. The guy (and it usually is a guy) who has been sent on the course by his boss because, basically, he has the emotional intelligence of a…
Iain McGilchrist On The Divided Brain
Here’s an intriguing animation of psychiatrist Iain McGilchrist talking about the two hemispheres of the brain and summarising the ideas in his book The Master And His Emissary: The Divided Brain and the Making of the Western World. The video packs…
Why Your Brain Is Hardwired For Negativity, And What You Can Do About It
There’s a wealth of research showing that most people give more attention to threats than opportunities, for example: Negative experiences are remembered in more detail than positive ones Our attitudes are influenced more heavily by bad news than good news…
Recent Evidence-Backed Insights On How Not To Come Across As A Jerk – And What’s Behind Them
A recent paper reported in the very useful BPS Research Digest blog suggests that people often make a bad impression because they indulge in counter-productive tactics for trying to make themselves look better. The paper, “Impression mismanagement: People as inept…
Make Sure Your ‘Emotional Bank Account’ Is Not Overdrawn
In The 7 Habits Of Highly Effective People, Stephen Covey suggests that you have an “emotional bank account” with your team members. Any time you listen to them, offer them support, acknowledge them or ask for their ideas, you make…
Why Emotional Intelligence Is Important For Good Leadership
A useful reminder in this short interview with Daniel Goleman of why Emotional Intelligence is vital for good leadership. Also, why the most important strengths of emotional intelligence may not be the most visible ones, and why Self-Awareness is the most…
How To Hire For Emotional Intelligence (3): Behavioural Event Interviewing
One of the most useful methods to help you hire emotionally intelligent people is ‘Behavioural Event Interviewing’. Here’s how to use this method, with some tips to get the best from it. What Is Behavioural Event Interviewing? In Behavioural Event…