How to Bring Your Emotional Intelligence to Any Difficult Situation
How to use the Goleman/Boyatzis 4-quadrant model of Emotional Intelligence as a coaching tool, or to prepare yourself for any challenge #EQ #EI
Tips for Running Emotionally Intelligent Meetings – From Appreciative Inquiry and Elsewhere
Tips from Appreciative Inquiry and other sources like NLP for running effective meetings
Practical Appreciative Inquiry: Are Your Conversations Above Or Below The Line?
How to prepare yourself for any work conversation, even the difficult ones Here’s a very useful little nugget I picked up from a recent episode of the Rebel HR podcast, where the guests were Jackie Stavros and Cheri Torres, authors of Conversations Worth Having, which is one of the best books about Appreciative Inquiry and
What Most Leaders Are Getting Wrong About Empathy, And Why That’s Dangerous In Times Of Change: Part 1
The number one problem problem stopping managers from acting effectively in times of change is – empathy! No, hear us out… That sub-heading sounds like a ‘Randian’ or even sociopathic call to not care about others. It really isn’t, and here’s why. Most leaders, managers, and coaches think of empathy as a vital and necessary
Want To Hire Emotionally Intelligent People For Your Team? My New Book Will Help
What makes the difference between the average performers and the stars in your team? More than any other factor, it’s emotional intelligence. This new book tells you how to hire emotionally intelligent people – without blowing your budget on expensive assessments. The right questions to ask, how you need to be as an interviewer, and
Why You Shouldn’t Waste Your Money Sending Your Jerk Executive On An Emotional Intelligence Course
Anyone who runs emotional intelligence training courses for managers will recognise the type. The guy (and it usually is a guy) who has been sent on the course by his boss because, basically, he has the emotional intelligence of a treestump. He thinks the course is a waste of time – maybe he thinks others
Iain McGilchrist On The Divided Brain
Here’s an intriguing animation of psychiatrist Iain McGilchrist talking about the two hemispheres of the brain and summarising the ideas in his book The Master And His Emissary: The Divided Brain and the Making of the Western World. The video packs a lot into 12 minutes in an accessible way, and will take you beyond the
Why Your Brain Is Hardwired For Negativity, And What You Can Do About It
There’s a wealth of research showing that most people give more attention to threats than opportunities, for example: Negative experiences are remembered in more detail than positive ones Our attitudes are influenced more heavily by bad news than good news (research by John Cacioppo) People feel more negative emotion if they lose $100 than positive
Recent Evidence-Backed Insights On How Not To Come Across As A Jerk – And What’s Behind Them
A recent paper reported in the very useful BPS Research Digest blog suggests that people often make a bad impression because they indulge in counter-productive tactics for trying to make themselves look better. The paper, “Impression mismanagement: People as inept self-presenters” by Janina Steinmetz, Ovul Sezer, and Constantine Sedikides, lists four ‘strategies’ that people use
Make Sure Your ‘Emotional Bank Account’ Is Not Overdrawn
In The 7 Habits Of Highly Effective People, Stephen Covey suggests that you have an “emotional bank account” with your team members. Any time you listen to them, offer them support, acknowledge them or ask for their ideas, you make a small ‘deposit’ in the metaphorical account. Any time you ask people to work late,
How To Hire For Emotional Intelligence (3): Behavioural Event Interviewing
One of the most useful methods to help you hire emotionally intelligent people is ‘Behavioural Event Interviewing’. Here’s how to use this method, with some tips to get the best from it. What Is Behavioural Event Interviewing? In Behavioural Event Interviewing you ask the candidate to describe an experience or situation they encountered in a
How To Hire For Emotional Intelligence (2): How You Need To Be As An Interviewer
1. Put the candidate at their ease Job interviews have traditionally excelled at assessing one aspect of emotional intelligence: self-management. Many candidates find interviews somewhat stressful, and there is a whole battery of ‘Stress Interview’ tactics that you could use if you want to make sure that applicants are up to the challenge of a