If you’re a consultant, or a freelance professional like a web designer, independent trainer or graphic designer, you will have encountered your share of ‘difficult’ clients. Here are some tips for dealing with them and getting problems resolved. 1. Deal with client problems face to face Email is a terrible medium for dealing with issues
Some very sound advice by Adam Sargant of Personnel Development, a communication and thinking skills trainer (and former mental health nurse) in this article.
I’ve haven’t met Adam face-to-face yet, but from our email exchanges and his online writings he’s a wise and clear thinker – as you’ll see. He will be running a session for us on this very topic at the North West Business NLP and Emotional Intelligence Group on 5th July which I’m looking forward to.
