Appreciative Inquiry (AI) is an attractive approach to change for many reasons; it generates results fast, it engages people, it liberates creativity, it moves away from ‘blame culture’, and – not least – it feels good to focus on the positive. Even so, AI requires a considerable investment of time and resources, and perhaps a
Here’s my personal selection of some podcasts in the general area of understanding how people tick – ranging from neuroscience to management tips. The common denominator is that they all feature interviews, talks or contributions from leading researchers and practitioners – people who know what they are talking about. If you haven’t tried podcasts before,
While thinking about the challenges of managing ‘Generation Y’ or ‘Millennials’, I came across this excellent article on the HBR blog by Chris Resto, author of ‘Recruit or Die: How Any Business Can Beat the Big Guys in the War for Young Talent‘. In the article Resto discusses acouple of tips for managing expectations of
I’ve been sent this infographic from the people at Learnstuff.com which presents some rather alarming findings about bad bosses. I hesitated for a while to post this because it’s so unremittingly gloomy, but in the end I thought that it’s worth posting because it conveys a message that if you’re unhappy or stressed at work,
Well, most countries not covered by PayPal anyway. The Coaching Leaders online store uses PayPal to take payments. I had not realised, until alerted by a frustrated customer in Egypt, that there are certain countries that PayPal does not operate in for some reason. After some research, I found that Google Wallet is available to
A quick summary of some interesting items I’ve read recently about how to make your workplace more emotionally intelligent and get your staff engaged with their work. First up is Gallup chairman and CEO Jim Clifton, blogging about What Makes Workplaces Miserable. It turns out that it’s not pay, benefits, or work-life balance that makes the
