Understanding the difference between First- and Second-Order Change in organisations, and how to recognise when each is appropriate One reason that so many organisational change initiatives fail is that the leaders and consultants involved don’t recognise the difference between ‘first-order’…
“Joy is not a luxury that you can tack on when you’ve sorted everything out, joy is how you will sort out your problems” – Caitlin Moran
Anyone who runs emotional intelligence training courses for managers will recognise the type. The guy (and it usually is a guy) who has been sent on the course by his boss because, basically, he has the emotional intelligence of a…
Why some coaching questions can do more harm than good Coaching, if we follow Sir John Whitmore’s definition that it’s “helping people to learn rather than teaching them”, is about asking questions to help the ‘coachee’ find their own answers and…
Here’s an intriguing animation of psychiatrist Iain McGilchrist talking about the two hemispheres of the brain and summarising the ideas in his book The Master And His Emissary: The Divided Brain and the Making of the Western World. The video packs…
Introductory Books The Thin Book of Appreciative Inquiry by Sue Annis Hammond Appreciative Inquiry: A Positive Revolution In Change by David L Cooperrider and Diana Whitney ‘Heavyweight’ books about AI Appreciative Inquiry Handbook: for Leaders of Change by David L Cooperrider,…
My friend (and Practical Appreciative Inquiry graduate) Vikki Holloway and her colleagues are hosting an exciting-looking conference on strengths-based, multi-agency working. It’s on March 22 in Cardiff. If you are interested in appreciative, asset-based approaches, or your work involves collaboration…
You will have come across the idea, which probably originated with NLP, that ‘every communication should have a desired outcome’. You might want to change someone’s mind, to get them to do something for you, to sell them something, or…
Recently I facilitated an Appreciative Inquiry day around ‘working together better’ with a small financial compliance company. The whole company was in the room (except for a couple of people who were on holiday) and the results included several changes…
It took me a long time to get round to reading Six Thinking Hats, but finally after 25 years of corporate training I took the plunge. I was expecting a brainstorming process, because that’s how I had most often heard…
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