Practical Appreciative Inquiry

Get started using Appreciative Inquiry confidently with teams

Starts: 27th January 2019 for six weeks


Discover a practical, scalable process that you can use to:

  • Structure a team coaching session that will change thinking and generate results
  • Quickly get diverse groups talking freely to each other
  • Get everyone collaborating on creating a shared vision
  • Unleash the creativity of everyone in the team to generate new ideas
  • Get from vision to action plan in less than two hours, with an engaging, participative method that involves the whole team

What’s in this online course pilot?

I attended a 2 day Practical Appreciative Inquiry training with Andy and it was one of the best learning experiences in my career.The workshop was very engaging and practical in every sense. It was packed full of exercises to test understanding and application to real life scenarios.
- Dr Jummy Okoya, Positive Psychology Coach| Organisation Resilience & Wellness Expert

I've recently attended the AI facilitator course with Andy and I can honestly say it was one of the best short courses I have been on. Andy's style of delivery is calm, humorous and inclusive and he is generous with his knowledge and experience.
- Vikki Holloway, Strength-Based Consultant at Vikki Holloway Ltd

I’ve found it to be one of the most practical and useful courses I’ve ever been on. I use the skills and techniques I learnt regularly and get great results. I couldn’t recommend this highly enough if you are looking for new ways to promote and provoke change in an organisation.
- Steven Houghton-Burnett, Professional Speaker on Disruption & Change

Note: as this is a pilot for the online course, these testimonials are for the ‘offline’ classroom version.

Why the world needs more Appreciative Inquiry facilitators

If, like me, you work with teams to help them improve their performance, you know that they are under increasing pressure to produce quick results.

Pressure makes people narrow their focus right down to achieving targets.

Unfortunately, it also shows up any weaknesses in the team.

The focus on ‘getting results yesterday’ often means relationships within the team are neglected, leading to mistrust, cynicism and blame culture.

The more this happens, the more it shuts down trust, openness to new ideas, and creative thinking – the very things that the team needs to find new solutions.

As a change agent, this can be frustrating. You know that the people in the team can do better, if they weren’t holding themselves back by lack of trust and poor communication.

But getting hard-pressed team members to trust each other more and communicate better isn’t easy – especially if they resent any time spent on this as a distraction from hitting their deadlines.

So as a coach, facilitator, and trainer, I was always looking for more effective ways of coaching and engaging teams.

When I came across Appreciative Inquiry – a leading-edge method for getting people to focus on what’s working and do more of it to get better results – I knew I had found that more effective way.

Each time I used Appreciative Inquiry, I was amazed by how quickly it could:

  • Dissolve cynicism
  • Get normally reserved people to drop their defences and open up to each other
  • Enable team members (and their bosses, and customers) to have structured conversations about where things are now, and how they could be improved – without it turning into a whinge-fest.

I’ll confess, it took me a long time to get confident using Appreciative Inquiry. As it was usually presented, there was a lot of academic language, and it wasn’t always easy to see how to translate the theory into practical, step by step actions.

Gradually, I gained experience in using the method, with participants ranging from prison officers and apprentice engineers to business owners and elected representatives.

I got plenty of practice in how to explain Appreciative Inquiry to all kinds of people in a business-friendly way, without the alienating jargon.

About ten years ago I started teaching a two-day Practical Appreciative Inquiry course to show other coaches, trainers and business owners how to get started with Appreciative Inquiry.

Many of the participants who have taken that course told me that they had read up on Appreciative Inquiry, maybe even taken some training in it, but they needed confidence about putting it in to action.

They needed to know that they’re doing it ‘right’, about when to use it and when not, and how to apply Appreciative Inquiry when they are working in cynical, negatively oriented corporate cultures.

From what the participants on that ‘offline’ version of the course have told me, and from how they’ve been using Appreciative Inquiry since completing the course, I know that it’s possible to give you everything you need to start using the method with confidence in a short time.

We learned practical skills we could use immediately and confidently to achieve fantastic results. The trainer impressed us throughout both with his extensive knowledge and his generosity when sharing his experiences. One key factor for us was that the trainer remained flexible in his delivery to ensure our needs and expectations were met.
- Andy Jackson, Business Growth Strategist at Wythen Business Growth Services

I enjoy working with Andy immensely. He demonstrates deep wisdom in his field and applies what he knows with integrity. His approach is a refreshing and innovative blend of theory, practice and application. His resources are always of excellent quality and he offers a supportive after service which differentiates him clearly from many other service providers.
- Monica Douglas-Clark, Wellbeing Advocate, Trainer, Coach, and Mentor

I attended Andy's Appreciative Inquiry training which was some of the most useful professional development I have ever experienced. He provided real insight and tools that I have been using constantly ever since. I would recommend his training to anyone involved in management, change, or professional coaching and training, really worthwhile.
- Claudie Plen, Associate Director, Learning at Teneo

Note: as this is a pilot for the online course, these testimonials are for the ‘offline’ classroom version.

What's In The Pilot?

The Practical Appreciative Inquiry pilot is a six-week programme that meets online for about an hour at 16:00 / 4pm (Central European Time) each Sunday, along with weekly action assignments.

The aim is to give you everything you need to get started using Appreciative Inquiry with teams and small groups, even if you’ve never used Appreciative Inquiry before.

The curriculum goes like this:

Week 1: Intro to Appreciative Inquiry, where it came from, why it works, and Principles (part 1)

Week 2: Principles (part 2), the 5-D format (Defining, Discovery, Dream, Design, and Delivery/Destiny), and how to craft Affirmative Topics

Week 3: How to facilitate the Discovery stage and how to conduct successful Appreciative Interviews (formats, how to craft questions, what interviewers need to know)

Week 4: How to facilitate the Dream stage, formats for building a shared vision, how to encourage the ‘non-creative’ participant

Week 5: How to facilitate the Design stage, how to ensure quiet/introverted participants are heard, formats for getting from Dream to Delivery

Week 6: How to facilitate the Delivery stage, the Fishbone/Swim Lanes format for quick, inclusive planning, when (and when not) to use Appreciative Inquiry, review of course experience.

On top of the lessons, you also get:

  • Recordings of each lesson, in case you miss one or want to refer back to it
  • A one to one session to help you plan your first Appreciative Inquiry implementation
  • Access to a private Facebook group, where you can connect with fellow students
  • An email “hotline” to submit your questions and send feedback to me

  • The AI Toolkit that gives you step by step instructions for how to conduct each stage.

What do I need to know?

Dates: The course starts on Sunday 27 January 2019 and continues for the next five Sundays, the final session being on 3rd March. Each session will be a maximum of 90 minutes.

To accommodate demand from different time zones around the world I will be running two learning cohorts in parallel – the ‘Asia / Australia’ group’s sessions will be at 09:00 Central European Time (CET), and the ‘America / Europe’ group’s sessions will be at 16:00 CET.

When you book using the button below, please specify which group you want to join.

You will also have a one to one coaching session with me towards the end of the course to help you plan your first implementation of Appreciative Inquiry.

Your commitment: There will be some assignments in between each session. The time commitment for assignments will be at most two hours per week, probably less.

This is a pilot programme that will help me ensure that the finished online course meets the real needs of people like you.

This may mean that it’s a bit rough around the edges as, although I’ve taught Appreciative Inquiry scores of times in a ‘classroom’ setting, it’s the first time I’ve taught it online.

Because it’s a pilot, you should definitely be prepared to give me lots of feedback about the content and structure of the programme.

A big upside for you is that it will be possible to adapt the pilot as we go on, to make sure you get everything you need from it.

Also, I will be asking for testimonials after the course, as I’m confident you will get huge value from it.

Another big upside for participants in the pilot is that you get much more access to me than there will be in the ‘finished product’ online course. I am also planning to price the finished course substantially higher, so you are making a saving as well

How much is it?

I’ve been running the ‘offline’ version of the course for £595 per place (about $760 at current rates), but the price for my small pilot group with direct access to me is only $497.

You can book with confidence as I’ll give you a full refund if you’re not satisfied by the end of the course

How do I book?

Email me first at to make sure there’s still a place available. Then click this button to book your place:
Session to suit your time zone
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