2009

The role of emotion in decision-making

We are often told to keep emotion out of our decision-making, and decide on entirely rational grounds. Of course, when emotions such as anger are too strong, they affect our ability to think rationally. But outside of these extreme circumstances, emotions are not the enemy of reason. In fact, it is impossible to make meaningful

How to inoculate your team against contagious blame and negativity

Because I run in-house courses for a lot of different clients, I get exposed to a lot of first impressions of different workplaces. You can pick up a sense of the atmosphere of a particular office very quickly – some of them feel like they would be great places to work, while others would fall

What Is Coaching?

There are many definitions of coaching around, reflecting the fact that it’s a big subject and there are many different coaching philosophies. Coaching is also something that is continuing to evolve as new approaches and innovations are tried out. The new idea which will have the biggest impact, in my view and based on the

Speaker recommendation: Jenny Flintoft (now Ainsworth)

Update: Well, time’s moved on. The Manchester Business NLP and Emotional Intelligence Group is no more, and Jenny is now Jenny Ainsworth – you can find her at jennyainsworth.com. I expect that she’s only got better as a speaker! At our most recent meeting of the Manchester Business NLP and Emotional Intelligence Group we were

Six tips for a happier life

Be careful what you wish for. To make sure your goals don’t bring unwanted consequences with them, think through what effect they will have on other areas of your life. Do you really want a Ferrari if you would be constantly stressing out about jealous people keying it? Make sure your goals also leave room

Questions in Coaching (3): Open versus closed questions

A closed question is one that expects a yes or no answer. Closed questions tend to shut down the conversation, and direct it in the directions implied by the question. Examples: Have you thought of taking more breaks? Have you spoken to him about it? Are you going to put up with it, or say

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